About our shipping policies
LUX / EROS products are one of a kind and made to order. Please allow up to 6 weeks for the artist to hand craft your order and delivery.
We offer several different shipping methods to meet your delivery needs. We calculate our shipping cost for each shipping method based on the type and quantity of items you order. Your shipping and handling charges are summarized at checkout and most packages in your order can be tracked via our carriers' websites.
To find out how much shipping is, proceed to checkout with the item(s) in your cart. The shipping cost for the order will be displayed in the "Select Shipping Option" section of the checkout page.
Your items may arrive in different shipments. Depending on the type, quantity and weight of items in your order, we may pack and ship them in different packages to ensure they arrive on time and undamaged. You will never be charged more for shipping and handling than what appears at checkout.
LUX / EROS does its best to ensure your delivery arrives on time. However, delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date. Delivery to a P.O. Box or APO/FPO address, to Hawaii, Alaska, issues to designs or media may all delay delivery of your order.
*Economy shipping is unfortunately not available for orders of more than 5 items due to our carrier's weight restrictions.